Good fit
- Shopify store with active customer traffic
- Klaviyo in use or a planned migration
- Incomplete or outdated lifecycle flows
- Overreliance on one-off campaigns
- Need for structured post-purchase and retention
A focused audit-and-build engagement for Shopify pet and animal-wellness brands with incomplete, generic or underperforming lifecycle flows.
The sprint is most relevant when customer acquisition is working, but the path from first visit to first purchase and repeat purchase is inconsistent.
The exact scope follows diagnosis. A smaller, well-implemented system is more valuable than seven flows launched without sound logic or measurement.
Review the customer journey, current flows, gaps, exclusions, list health and reporting needs within the agreed access level.
Strategy and implementation for up to three agreed journeys, including logic, copy, design direction and quality assurance.
A measurement plan, documentation, handover notes and a 30-day optimization review based on available data.
Possible journeys include welcome, browse abandonment, checkout abandonment, post-purchase education, replenishment, review request and win-back.
The exact scope is agreed after diagnosis. Every journey needs a clear customer stage, trigger, objective, exclusions and measurement plan.
Welcome, browse and checkout journeys that move a qualified visitor toward a confident first order.
Education, reassurance, product-use guidance, review timing and relevant cross-sell.
Replenishment, subscription, lapse prevention and win-back based on customer history.
Lifecycle roadmap, customer-stage objectives and priority rationale.
Configured flow logic within the agreed scope and access.
Mobile-first copy and a reusable visual direction.
QA checklist, testing plan, reporting guide and handover notes.
A public review needs no account access. A true Klaviyo audit requires authorized access and a defined data-handling process.